Returns & Exchanges
At Elsmore Swim Shop, we want to ensure you have the perfect fit for your performance needs; therefore, we accept returns on unused, unwashed items with original tags within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all hangtags are attached and the product is in resalable condition.
- 3.Label and Ship
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please note that technical racing suits require insured shipping.
- 4.Processing and Refund
Once our warehouse inspects the returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.